Customer Service Agent-Cairo

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Axios International with the position of Customer Service Agent-Cairo - Axios International which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Customer Service Agent-Cairo - Axios International below matches your qualifications. Good Luck: D

The purpose of this role is to engage with and co-ordinate program beneficiary applications using the program platform....

Position Purpose

The purpose of this role is to engage with and co-ordinate program beneficiary applications using the program platform

The jobholder will act as a liaison, provide program-related information, answer to queries and concerns, and carry out administrative duties

Duties and Responsibilities

  • Liaise with pharmacies, patients and other involved stakeholders in the program
  • Cost-sharing solution administration.
  • Work closely with the Program team to secure patient file approval.
  • Ensure that current patients receive their medications quickly and efficiently
  • Coordinate with the Program team to prepare timely monitoring reports (monthly) with patient numbers and logistics as well as quality assurance.
  • Maintain and update electronic Program files, including patient and quality assurance data.
  • Conduct administrative duties for the office.
  • Manage the inbound and outbound calls and responding to patient inquiries and concerns
  • Providing patients with the organization and program related information


  • Work closely with the management team in the region.
  • Reporting to the Program Manager in the region
  • Work with the related divisions of Axios
  • Maintain ongoing and frequent communication with Axios staff including Axios global staff.


  • Application of job Knowledge
  • Concern for Order and Quality
  • Adaptability and flexibility
  • Dependability
  • Teamwork

Educational Background and Experience

  • Any Degree where medical or public health background is preferred
  • 0 to 2 years working experience in an administrative role is ideal
  • Good command of both spoken and written English and Arabic
  • Experience in data entry, monitoring and management
  • Knowledge of fieldwork desirable

Job Circumstances

  • The position is based in our regional office, and it does entail frequent travel to Clients, partners and Pharmacies which may be outside your designated region.
  • Flexibility inability to travel as well as working hours is essential

Information :

  • Company : Axios International
  • Position : Customer Service Agent-Cairo
  • Location : Cairo
  • Country : EG

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Customer Service Agent-Cairo job info - Axios International Cairo above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Customer Service Agent-Cairo job info - Axios International Cairo in 20-06-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

Next Process

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Post Date : 20-06-2024