Case Worker

TITLE: Caseworker
TEAM/PROGRAMME: Child Protection LOCATION: Cairo, Egypt Area/Operation
GRADE : 6 CONTRACT LENGTH: until Dec, 2024. With possible extension based on performance and budget availability. Contingent upon confirmation of funding [1]

CHILD SAFEGUARDING:

Level 3: the post holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.

ORGANISATION PROFILE / PROGRAMME SUMMARY:

Save the Children International is the world’s leading independent organization for children. We work in 117 countries and work, together with our partners, to inspire breakthroughs in the way the world treats children and to achieve immediate and lasting change in their lives. In Egypt, Save the Children International has been working to ensure that children’s rights are respected, protected and promoted since 1982. We carry out both long-term development work and, more recently emergency humanitarian work.

This project aims that children and youth in vulnerable situations to have their rights respected and possess sound self-reliance capacities that allow them to improve their life perspectives. It will also target national and community organizations to enable them to provide effective protection and self-reliance services for children and youth.

ROLE PURPOSE:

This position will be primarily responsible for providing intensive case management for children and adolescents from refugees and migrants, including best interest assessments and Case Management Steps to Protect approach. This post requires frequent travel in Greater Cairo as interviews take place in SC different field offices.

SCOPE OF ROLE:

Reports to: Case Management Coordinator

Staff directly reporting to this post: None

KEY AREAS OF ACCOUNTABILITY:

Responsibilities:

• Conducting best interest assessment interviews and draft relevant reports to assess the children’s needs.

• Making referrals to and coordinating with partner organisations.

• Following-up and monitoring on individual cases of unaccompanied minors and children at risk within the context of Cairo.

• Ensuring Case Management is implemented in-line with Save the Children’s policies and procedures and adhere to donor requirements and guidelines.

• Support the project team in developing the project activities and the monthly plan for the targeted children in Cairo.

• Develop monthly reports on their caseload.

• Ensure that the activities are implemented in a full respect to the child safeguarding polices of SC.

• Facilitate, when necessary, orientation sessions, workshops, follow up visits and other activities for the project.

• Co-facilitate different psychosocial support sessions and awareness sessions for the children with other disciplines including the Psychosocial Activities team.

• Supporting the program teams as deemed necessary.
  

In case of Emergency:

• Promote childrens rights, contributing to their well-being and protection in times of emergencies, guided by humanitarian principles and code of conduct.

• During emergencies, he/she should act in a way that facilitates SCI’s response to emergencies, giving priority to all assigned.

• Be prepared to support SCI interventions in response to emergencies and show needed flexibility.

General:

• Demonstrate leadership in relation to Save the Children policies and practice with respect to safeguarding, code of conduct, health and safety, equal opportunities and other relevant policies and procedures.

• Comply with Save the Children policies and practice with respect to safeguarding policy, code of conduct, health and safety, equal opportunities and other relevant policies and procedures.
  

BEHAVIOURS (Values in Practice )

Accountability:

• Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values.

• Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.

Ambition:

• Sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same.

• Widely shares their personal vision for Save the Children, engages and motivates others.

Collaboration:

• Builds and maintains effective relationships, with their team, colleagues, members and external partners and supporters.

• Values diversity as a source of competitive strength.

• Approachable and active listener.

Creativity:

• Develops and encourages new and innovative solutions.

• Willing to take disciplined risks.

Integrity:

• Honest, encourages openness and transparency; demonstrates highest levels of integrity.

Confidentiality and Data Protection:

• Ensures that beneficiaries’ data are kept confidentially and in line with data protection policies.
  

QUALIFICATIONS

Bachelors degree in psychology, sociology, development, political science, related studies, or relevant work experience.

• 1 to 2 years of experience in the development/humanitarian field with a focus on child protection and working with refugees.
  

EXPERIENCE AND SKILLS

Essential

• Excellent drafting, interpersonal, interviewing and communication skills.

• Proficiency in Arabic and English, written and spoken is a must.

• Demonstrated ability to work with highly vulnerable groups.

• Awareness about the security context and political situation in Egypt for refugees.

• Able to work effectively within a team and/or individually.

• This is a field job; candidate must be willing to work in the field effectively.

• Well organised with strong time-management skills.

• Ability to work under pressure.

• Ability to apply Self-care techniques.

• Shares Save the Children’s vision and values.

Desirable

• Previous experience working with NGOs and in a refugee-related context.

• Previous experience in providing case management services for children.
  

Additional Job Responsibilities

The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.

Equal Opportunities

The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.

Child Safeguarding:

We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.

Safeguarding our Staff:

The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy

Health and Safety

The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.

JD written by: HG Date: 20-Jan-2024
JD agreed by: Date:
Updated By: Date:
Evaluated: Date:
The Organization
We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard. We are working towards three breakthroughs in how the world treats children by 2030:

• No child dies from preventable causes before their 5th birthday
• All children learn from a quality basic education and that,
• Violence against children is no longer tolerated

We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children.We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued.

Application Information:
Please apply using a cover letter and up-to-date CV as a single document. Please also include details of your current remuneration and salary expectations. A copy of the full role profile can be found at www.savethechildren.net/jobs We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse.