Risk and Compliance Specialist II
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If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Risk and Compliance Specialist II - Uber below matches your qualifications.
The Community Operations organization at Uber is responsible for delivering world-class customer support to riders, drivers, eaters, and couriers....
The Community Operations organization at Uber is responsible for delivering world-class customer support to riders, drivers, eaters, and couriers. In our Community Operations organization, the Service Quality, Risk, and Compliance team helps to monitor and check the quality for email and phone support, with the goal of improving the customer experience delivered by agents across Ubers global support network. What Youll Do:
- Perform investigations and make recommendations to relevant stakeholders using guidelines
- Complete data and Root cause Analysis and provide corrective and preventive action items
- Present findings to stakeholders at an audit level or in calibration meetings
- Identify and share trends, insights, defects & areas of improvement to share w/stakeholders
- Participate in discussions to share best practices with partners, agents, and stakeholders
- Provide subject matter knowledge to teammates
- Follow procedures and process paths to complete key tasks
- At least 6 months of experience in one of the following: service quality assurance, compliance, banking, insurance, fraud, consulting or regulated area
- Experience with Google Suite
- The candidate should be B2 Level or above in the English language both written and spoken!
- Excellent written and verbal communication skills
- Excellent interpersonal skills, integrity, and follow-through on tasks
- Must work well in a team environment, contributing to a collaborative work environment where people learn from one another and continuously improve support practices
Information :
- Company : Uber
- Position : Risk and Compliance Specialist II
- Location : مصر
- Country : EG
How to Submit an Application:
After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Risk and Compliance Specialist II job info - Uber مصر above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Risk and Compliance Specialist II job info - Uber مصر in 04-06-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.
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Post Date : 04-06-2024
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