Associate Product Operations

Job Responsibilities:

• Facilitate meeting and discussion with business & operational decision makers, internal and external system/product specialists, vendors, solution providers and end users.
• Responsible of customer integration projects developing, testing and implementation.
• Define functional and non-function business requirements and technical specifications.
• Analyze all business processes and suggest system processes to fulfill operational requirements.
• Own all product documentations and ensure all projects & developments are complied with pre-defined set of documentation rules.
• Lead design sessions workshops for mapping, wireframing & prototyping new applications or systems as part of new or enhancing existing business processes, operations, and information process flows.
• Review and analyze the effectiveness and efficiency of existing application or system
• Support all IT Projects and be part of project team in developing strategies for improving or further leveraging these application/systems.
• Identify and establish scope of applications/systems analysis in order to define acceptance and success criteria.
• Participate in periodic status meetings and other supportive activities for the project
• Collaborate in the plan, design, development and deployment of new applications/systems, and enhancement to existing applications
• Conduct research and analysis on software products to justify and support business cases and investment efforts.
• Support project leaders in manage and controlling delivery scope ensuring that project change management procedures are followed.

Job Requirements:

• 1-2 years of product management experience building supply solutions for logistics or E-Commerce business verticals.
• Have a good developing experience especially .Net
• Experience in delivering mobile and web applications.
• Able to work in a dynamic and changing environment.
• A proactive attitude is necessary.
• Excellent at troubleshooting and problem-solving
• Believe in a good customer experience and be a customer champion.
• Strong task and result-orientation
• Solid understanding and experience in RESTful APIs.
• Experience in T-SQL and Database development.
• Knowledge in UX/UI is a plus.
• Knowledge of different types of software testing.
• Analytical and conceptual thinking skills.
• Team spirit and strong communication and presentation abilities.
• Familiarity with agile methodologies.

Company Overview:

Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.