Regional Claims Manager

*Key Responsibilities
What you do :*

• Provide operational leadership and direction to ensure the effective running and management of a large claims team
• Drive high performance by leading and motivating the team to continuously meet and exceed SLAs and targets
• Strong monitor over workload forecast (with Work Force Management alignment) and Productivity targets monitoring.
• Lead the team through change and innovation, effectively managing change and driving continuous transformation and improvement
• Make sure Quality is monitored and initiatives are taken to improve "Right First Time".
• Responsible for Providers' Reconciliations, making sure financial clearance letters are signed and accounts are cleared for previous years.
• Promote a high performance culture - coaching managers and team leaders, and engaging teams to reach their full potential
• Ensure that end to end processes are efficient, effective and exceed customer expectations
• Ensure any required change is supported until implementation, with minimal operational distrubtion.

Required Experience
What you bring :

• 5+ years experience managing large teams
• Driven and motivated with an ability to motivate others to exceed targets
• Proven ability to effect and manage business change
• Ability to work well under pressure and on own initiative
• Highly motivated and proactive
• Excellent analytical skills
• Collaborative, with lots of energy and enthusiasm for the role
• Excellent leadership skills and ability to delegate effectively
• Experience working in a fast paced entrepreneurial environment

Required Education/Additional Requirements

• 10 years experience in healthcare management or Third level qualification.
• Valid work permit with the ability to work full time year round
• Fluency in English
• Strong communication skills (verbal & written)
• Ability to work effectively within a team environment
• Honesty and Integrity
• Ability to work under pressure
• Results driven and solution oriented
• High attention to detail and accuracy
• High problem solving capabilities
• Ability to prioritise workload and manage time effectively
• Ability to influence others
• Customer Focused

The successful candidate will have the opportunity to work in a growing multicultural company committed to empowering its employees and furthering their development. A competitive remuneration and benefits package is offered, including healthcare, pension, life & disability, travel subsidy, discounts on home and car insurance, sports & social club and support for professional studies

The successful candidate will have the opportunity to work in a growing multicultural company committed to empowering its employees and furthering their development. A competitive remuneration and benefits package is offered, including healthcare, pension, life & disability, travel subsidy, discounts on home and car insurance, sports & social club and support for professional studies