Sales Support Specialist

Sales Support Manager

The main targets is Medium Voltage tendering & sales support in order to increase the domestic sales orders of Electrifications products through our bidding department in cooperation with product managers, Supply Chain and Engineering team in order to achieve customers and consultants requirements. In same time , he is working with sales team as one team to secure projects along with Business KPIs & targets You will be mainly accountable for: • Delivering the complete medium Voltage technical offers with all relevant documents together with Price level and max. Allowable discounts through the coordination with the Product Group approved levels. • Technical support for Medium Voltage sales teams, including provision of complete high quality submittal including Guarantee schedules, compliance lists, deviation lists and catalogues as per scope of supply. • Reviewing all projects documents in early stage of bidding. Highlight and transfer the existing obstacles & chances & missing as well as threats in project documents • Using the offering tools along with ABB sales process tools at the level of excellence for the products and project handling • Handling Medium voltage offers that need special pricing, coordinating with Supply chain managements or directly with sub-suppliers to get the max. Discounts possible besides looking for all technical solutions that can reduce the cost and satisfy the customer • Keeping records for all offers with the related costs and discounts history and to be a part of the tendering criteria (Vision ahead). • Follow up with sales for project status ( Won - Lost - Running ) , coordinate for required support in order to secure the running projects and change them to won. • Tendering process for all assigned customers and territories and provide efficient & effective application engineering & product information support to customers and company employees covering all areas of company Sales business in cooperation with LPGs, product managers, Supply Chain and Engineering team in order to achieve customers and consultants requirements • Checking customer designs, drawings, schemes, plans, and guide customers through product issues and projects complete data. • Creating and documenting Project Bill of Materials in line with business & customer requirements and provide quotation and suggestions for possible alternative explaining the benefit to the client (cost/technical/delivery). • Preparing the inquiries with proper technical specifications as per the tender and understanding of quotations with respect to Technical and contractual requirement. • Going with order registration process after checking all commercial terms along with Line Manger approval • Coordinating with the Engineering departments after order award. Handover all documents for accurate scope of supply

• BS or MS in Electrical Engineering
• 1 - 3 years experience in similar Medium voltage tendering unit or sales support unit
• Strong technical knowledge in ABB Electrification products, good awareness with sub-suppliers components specification
• Knowledge of electrical networks and if possible a background about salesforce
• Experienced use of Microsoft Applications and sales force
• Fluent spoken & written English and Arabic language is a must
• Resolution of schedule conflicts, priority changes - taking the lead for project full ownership in all phases to support all internal & external clients
• Capability to learn to bid in different products ( EL have a huge product portfolio ) with complete responsibilities for risks considerations during evaluation or during order execution
• Must be able to multi-task and manage multiple tasks-efficient time management
• Good leadership capabilities with a team-oriented attitude
• Written and verbal communication skills are essential

• Retirement plan

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