Oracle Planning and Budgeting (EPM) Senior Analyst

THE WORK: Join our dynamic team and embark on a journey where you will be empowered to perform independently and become an SME. Required active participation/contribution in team discussions will be key as you contribute in providing solutions to work related problems. Let your expertise shine and make a significant impact in a collaborative environment.

• To provide the highest level of customer assistance giving advice and guidance on all issues, dealt with in accordance with the Support Code of Practice and Maintenance contracts.
• Manage assigned Incidents effectively and efficiently in accordance with Support processes and procedures.
• Keep customer information systems up to date with all incidents and any other relevant customer contact activity.
• Share information with other team members on key trends and new issues, responding quickly to requests for assistance.
• Provide regular updates to knowledgebase ensuring information gathered is relevant and informative.
• Review functionality changes to the product proposed by the product management and delivery departments.
• Take responsibility for and manage regular updates on service and priorities with specific customers.
• Responsible for providing timely and thorough application user support, which includes user training, guidance on navigating through issues in Oracle and issue management / resolution.
• Design solutions for the assigned application in support of product development projects and implementation of deliverables.
• Design, develop, modify, debug, and implement solutions per business requirements.

HERES WHAT YOU WILL NEED:

• At least 3-4 years in designing and building Oracle EPM cloud Planning applications.
• Awareness of full lifecycle Oracle Planning Cloud implementations.
• Very good functional knowledge of the FP&A process.
• Experience in Oracle EPM Planning Cloud.
• Experience implementing Oracle Planning Cloud Modules such as Workforce, Capital, Projects, Financials, and Budget Revisions.
• Experience in Hyperion Planning On-premises is a plus.

Other Qualifications:

• Strong English written/verbal communications.
• Self-motivated individual who works well in a team environment.
• Willing to travel to customer sites on a regular basis.
• Ability in working as part of Global/ Matrixed/ Remote teams.
• Self-driven, ability to work under minimal supervision.
• Excellent Analytical skills.