Project Management Support

As a Data Analytics Specialist for the MEA Service Hub Team at Nokia, youll play a crucial role in driving data-driven decision-making by providing insightful analytics on utilization, certifications, cross-charging, and KPI achievements. Youll collaborate closely with resource management, ensuring alignment with MoO adherence and market service cost control. In this dynamic environment, youll partner with cross-functional teams to support MS Transformation initiatives while managing tools and KPIs to enhance efficiency. Youll thrive in a collaborative atmosphere that values innovation, where your analysis and recommendations will directly influence operational effectiveness and project success. We foster a culture of autonomy, empowering you to make impactful decisions while engaging with stakeholders at all levels, including senior leadership. Join us in a fast-paced setting that embraces adaptability and continuous improvement as we work together to shape the future of connectivity.

• Provide insightful data analytics related to utilization, certifications, and cross charging to enhance operational efficiency for the MEA Service Hub Team.
• Ensure adherence to MoO standards while consistently achieving project and team KPIs through rigorous tracking and management.
• Support resource management, including ERP systems (ERM, Lawson, BP, Tempus) to optimize resource allocation and control costs.
• Monitor and enforce UTL targets while managing Headcount (HC) and cost targets to drive efficiency improvements.
• Facilitate and support MS Transformation initiatives to boost automation and enhance overall service delivery.
• Act as a subject matter expert, contributing to project management by planning resources and managing cost controls effectively.
• Engage proactively with stakeholders, communicating cross-functionally and advocating for best practices in cost and progress management.
• Drive a culture of innovation by exploring and implementing solutions that respond to fluctuating business environments and stakeholder needs.

You have:

• Strong expertise in data analytics and reporting tools (e.g., ERM, Lawson, BP, Tempus).
• Proven experience in cost management and efficiency improvement strategies.
• Knowledge of operational adherence (MoO) and KPIs achievement.
• Bachelors degree in a relevant field, with 5-8 years of industry experience.

It would be nice if you also had:

• Experience in project management and resource planning.
• Familiarity with accreditation and certification processes.
• Skills in automation and process improvement initiatives.
• Advanced degree (e.g., MBA or similar) in business or operations management.

Come create the technology that helps the world act together Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on peoples lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work What we offer Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered. Nokia is committed to inclusion and is an equal opportunity employer Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the Worlds Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
Workplace Pride Global Benchmark

At Nokia, we act inclusively and respect the uniqueness of people. Nokias employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect. Join us and be part of a company where you will feel included and empowered to succeed.