PMO Team Leader

Responsible for supporting & assisting the PMO Manager in the preparation of the long-term planning, annual planning and monthly tracking, as well as day to day system administrative tasks.

• KPIs:

• Ensure projects are tracked against the defined standards, identifying and documenting any risks.

• Ensure that projects plans, data and documents are approved and placed in the designated project repository.

• Ensure day to day and periodical system administration tasks are timely performed.

• Monitors project(s) revenue, budget, cash flow and risks against the schedule throughout the project lifecycle and identifies variances that require action and escalate as per processes.

• Ensure applying the necessary modification to the relevant plans, schedules.

• Assist in the development of ad hoc queries on Planning, tracking and auxiliary tools to provide on-demand report/dashboard views.

• Review proposed changes and determines their high-level impact, requesting further information or clarification where necessary when needed.

• Work with the team to generate projects and variance reports and the related dashboards.

• Identify, analyze and prioritize project risks and impact of risks on all projects.

• Raise appropriate flags to the related stakeholders for any operation issues that may affect project execution or achieving monthly targets.

• Brings visibility to over performance by creating a holistic health tracker

• Provide guidance on the project initiation

• Work with the PMO Manager with defining and updating the project management processes, standards and governance,

• Supervise and ensure that process improvement sessions for improving internal project processes are implemented periodically.

• Assist with the preparation and consolidation of relevant project templates. Including annual and monthly planning and tracking materials.

• Explain and train different stakeholders on how to use, generate and manage standard templates that are used for identifying the projects health and performance to date.

• Use examples from current and past projects to identify best practice.

• Encourage and facilitate open discussion in order that any difficulties or challenges are identified and addressed in a timely manner

• Share knowledge from lessons learnt with other team members and coordinate with COM to upload on KM

• Attend Post Project Review meetings to identify key areas of improvement to be captured into the Lessons Learnt repository

• Organize work efficiently for the PMO team to ensure smooth operations.

• Convey clear, timely, messages that positively align the actions of PMO team to the required goals

• Work collaboratively and serve as a trusted advisor to PMO team, providing essential business operational support/consultancy ensuring that the business and operations i.e. Quality, Budget, Performance, Capacity etc.) are running on the specified SLA, adding value to PMO leadership discussions, operational discussions etc.

Demonstrates strong sense of ownership and accountability.

Delivers high-quality, detail-oriented outcomes.

Committed to providing exceptional customer service and support.

Possesses a strong analytical mindset with a focus on data-driven decision-making.

Highly numbers-oriented with a keen eye for metrics and performance insights.

Project management tools, preferably MS Project, Dashboard tools, Reporting,