People Operations Supervisor

Key Responsibilities

• Coordinate the recruitment process: job postings, candidate screening, interviews, offers, and onboarding.
• Ensure compliance with local labor laws and regulatory requirements across the MENA countries we operate in.
• Serve as a trusted point of contact for employees regarding HR policies, contracts, benefits, and general queries.
• Support compensation and benefits processes, liaising with external providers when needed.
• Maintain accurate employee records and HR documentation in accordance with company policies and legal standards.
• Assist with the administration of benefits programs (health insurance, retirement plans, leave policies).
• Assist with employee engagement initiatives and organizational development programs tailored for regional needs.
• Manage exit processes, conduct exit interviews, and generate feedback reports.
• Administer and coordinate recruitment efforts, including posting job openings, screening candidates, and scheduling interviews.
• Assist in developing and updating HR policies and procedures to ensure compliance with local employment laws.
Support HR projects such as diversity and inclusion initiatives, training programs, and organizational development.

Requirements

Qualifications

• Bachelors degree in Human Resources, Business Administration, or a related field.
• 2-5 years of HR experience, preferably within the MENA region.
• Strong knowledge of HR practices, labor laws, and employment regulations.
• Fluent in English and Arabic
• HR certification (CIPD, SHRM, PHR) is a plus.
• Excellent interpersonal and communication skills.
• Ability to handle sensitive information with confidentiality and professionalism.
Proficiency in Microsoft Office Suite and experience.

Skills and Competencies

• Strong interpersonal and cross-cultural communication skills.
• High degree of confidentiality, integrity, and professionalism.
• Proactive, detail-oriented, and highly organized.
• Problem-solving mindset and ability to manage multiple priorities.
• Ability to work independently and within a team.
• Organizational and time management abilities.
• Adaptability and a proactive approach to change.