Head of Services Sales

As the Head of Services Sales - Egypt, Your Mission: To drive a bold and transformative services growth strategy that challenges conventional boundaries and sets new standards of success. We are committed to leading the evolution of our Services business into a customer-centric in Egypt, digitally enabled powerhouse—delivering smart, safe, and efficient solutions that redefine the way buildings operate.

By championing innovation and embracing digitalization, we empower our customers with forward-thinking service experiences. At the same time, we cultivate a winning culture where our people thrive—making KONEs service business not only easy to work with but truly inspiring to work for. Key Responsibilities:

• Drive Customer Excellence :

Build and maintain strong relationships with key customers, ensuring a customer-centric approach across all business functions.

• Lead and Inspire Teams :

Provide strong leadership, mentoring, and development opportunities to teams, fostering a high-performance, collaborative culture.

• Sales Leadership :

Lead technical sales initiatives, developing strategic plans to drive growth in new and existing markets, and ensuring alignment with business objectives.

• Business Innovation :

Identify and implement innovative business strategies that create competitive advantage and deliver tangible value to customers.

• Change Management :

Drive transformational initiatives to make KONE easier to work with and work for, championing continuous improvement and operational excellence.

• Vision Building :

Define and communicate a clear, compelling vision for the future, ensuring alignment across departments and motivating teams toward shared goals.

• Cross-functional Collaboration :

Work closely with other departments (e.g., Service, Installation, HR, Finance) to ensure a seamless customer and employee experience.

• Market Insights & Strategy :

Analyze market trends, customer needs, and competitor activity to inform strategic decisions and long-term business planning.

• Performance Management :

Set clear KPIs, monitor performance, and take corrective actions to ensure consistent achievement of business targets.

• Compliance & Ethics:

Uphold KONEs core values, ensuring adherence to ethical standards, compliance policies, and safety regulations in all business activities What Were Looking For:

• Proven experience in sales leadership, ideally within service-based or technical industries
• Strategic thinker with strong execution skills
• Passion for digital innovation and customer-centric solutions
• Ability to lead, inspire, and develop teams in a fast-changing environment

If youre ready to lead, challenge the status quo, and take KONE Egypts Services business to the next level — we invite you to join our leadership team.

Step into a role that makes an impact, Apply now!

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers