Business Support Assistant SSA, L3 Emergency & Crisis Response

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WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, Color, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The United Nations World Food Programme is the world’s largest humanitarian organization, saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity for people recovering from conflict, disasters and the impact of climate change. Food assistance extends well beyond the traditional view of “food aid” as transfers of food commodities to hungry people.
It seeks not only to save lives and protect livelihoods in the short term, but also to combat the root causes of hunger in the medium and long term for a world with zero hunger.

WHY WORK AT WFP?

SAVING & CHANGING LIVES ❤
Make a difference, and the world will notice.
We are driven by our mission to fight world hunger and feed people’s dreams of a brighter future.
GLOBAL COMMUNITY
Build bridges that unite people across the world.
Being part of a global, diverse, and multicultural community like WFP, will continuously expose you to new ideas and perspectives.
How we deliver our mission in a deep respect for personal and cultural differences and close collaboration between every member of our global team, will certainly enrich your experience and knowledge on so many levels.
UNLIMITED POSSIBILITIES
Unlock possibilities you never thought youd find.
WFP goes anywhere it is needed and does whatever it takes to get the job done.
LIFE-CHANGING EXPERIENCE
Reach beyond yourself and discover your true potential.
WFP offers the kind of life-changing experiences you’re unlikely to find in many other organizations.
Join us to make a difference.
Watch this video to learn more about WFP; the 2020 NOBEL PEACE PRIZE LAUREATE!!
Link: https://www.linkedin.com/posts/world-food-programme_thankyou-nobelpeaceprize-activity-6721012515532234752-RRa6/

WHAT DO WE OFFER?

Unique experience:-

You will learn about WFP and its culture through real-life work experience, a field visit to one of the WFP sites in Egypt and exposure to various job roles. We will provide you with relevant soft skills on-the-job training and feedback to kick-start your professional career. Through this experience, you will develop new skills and make new connections that very well might provide professional references for you someday.

Clear responsibilities as of day 1:-

You will have clear job responsibilities and live the experience of being a WFP employee.

Continuous mentoring and coaching:-

You will work with professional teams and receive formal training and ongoing coaching.

Networking opportunities:-

You will get to enrich your skills and work with people from 30+ nationalities.

Background

The World Food Programme (WFP) is the leading humanitarian organization fighting hunger and changing lives worldwide, delivering food assistance in emergencies, and working with communities to improve nutrition and build resilience.
As part of WFP Egypt CSP for 2023-2028, WFP is implementing its humanitarian response to refugees as well as resilience-building activities for refugees and host community members. Through its "One Refugee Policy," WFP targets vulnerable refugees irrespective of nationality with cash-based transfers to ensure they can meet their essential food needs throughout the year. WFP’s approach to food security is two-pronged; it first ensures access to basic food needs for vulnerable populations through immediate support, and secondly, it addresses long-term resilience building for future self-reliance.
In this context, WFP is establishing a new initiative that targets developing the vocational and digital skills for the refugees. and to ensure the effective implantation of the agreed activities, there is a need to hire a programme assistant for livelihoods digital transformation.

JOB PURPOSE

To deliver a range of routine business support tasks, to ensure that staff are effectively supported.

6 positions are needed to provide support to the Emergency and Crisis Response unit.

KEY ACCOUNTABILITIES (not all-inclusive)

1.Assist the distribution of cards at the site and ensure proper distribution of entitlements and verify appropriate entitlements are distributed and provide feedback to field officers and others on the distribution.
2. Report periodically to the WFP officer on relevant events regarding food management, distribution, and other related issues.
3. Identify any apparent issues in the programme and report them to the appropriate personnel.
4. Respond to all inquiries/complains from suggestion boxes post distribution.
5. Ensure appropriate messages are being updated and communicated with refugees through the hotline.
6. Revise the card log and send it to finance.
7. Initiate and process administrative actions such as those found in human resources, travel, procurement, and ICT.
8. Coordinate and arrange facilities for meetings and workshops.
9. Organize and assist travel arrangements in line with administrative rules and procedures.
10. Other as requested.

STANDARD MINIMUM QUALIFICATIONS Education: Completion of secondary school education or a bachelors degree in Business Administration, Economics, Political Science, Social Studies or any other related field.
Experience: Three or more years of experience in general administrative work.
Knowledge & Skills:

• Ability to use standard office equipment such as photocopiers and scanners.
• Knowledge of standardized business support work routines and methods.
• Knowledge of standard office software packages, e.g. Microsoft word.
• Uses tact and courtesy to give and receive information with a variety of individuals.
• Good attention to detail in order to identify data discrepancies.
• Ability to work to deadlines and follow clear instructions.

Language: Fluency in both oral and written communication in both English & Arabic.

TERMS AND CONDITIONS TERMS AND CONDITIONS

Job Title:

Business Support Assistant

Grade:

SSA,L3

Type of contract:

Special Service Agreement

Duration:

11 months

Duty Station:

Cairo, Egypt

DEADLINE FOR APPLICATIONS

Deadline for submitting applications is on Thursday, May 09, 2024.

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WFP is committed to an accessible, inclusive recruitment process. Please contact us at global.inclusion@wfp.org to advise us of any disability-related reasonable accommodation or accessibility requests you may have. A member of the reasonable accommodation team will contact you to discuss your needs. This email is only to be used for any disability-related accessibility requirements, and not for sending the application itself. Due to the volume of applications, any applications or CVs sent through this email address will not be considered as a formal application and will not receive a reply from WFP.

WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment.