Key Account Manager

Overview:

Build and foster strategic client relationships & engagements in life science sector, driving revenue growth through identifying added value solutions to our clients through the effective use of IQVIAs offerings. Operate in accordance with management guidance while developing expert knowledge and skills to excel in assigned accounts.

Responsibilities:

• Develop a profound understanding of your assigned key accounts businesses, objectives, and pain points.
• Proactively leverage your in-depth life sciences industry knowledge and IQVIA capabilities to identify and deliver tailored solutions addressing complex business issues and building long-term partnerships.
• Establish strong, collaborative relationships with key decision-makers within your accounts, aligning their needs with IQVIAs capabilities.
• Manage and expand existing business, negotiating renewals, subscriptions, and upselling opportunities.
• Actively monitor client satisfaction with deliverables and partner with project leads and client service management to guarantee exceptional customer experience.
• Anticipate industry trends and competitor strategies, proactively positioning IQVIA solutions for maximum impact.
• Collaborate effectively with internal teams including local, regional, and global collogues to unlock high value opportunities and maximize revenue potential.
• Monitor and proactively address client satisfaction concerns, ensuring exceptional experiences and long-term loyalty.

Qualifications:

• Bachelors degree in life science education (required)
• Working as Sales /BD at Healthcare services providers company is preferable.
• Min of 1-2 years in MNCs pharmaceutical or MedTech company /sales or account management role.
• Proven track record of achievement and building strong client relationships (required)
• Excellent negotiation and communication skills, both written and verbal (required)
• Understanding of industry trends and the competitive landscape (preferred)
• Fluent English communication (required)

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com