Call Center Agent

Jobzella.com | Cairo | EG

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Jobzella.com with the position of Call Center Agent - Jobzella.com which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Call Center Agent - Jobzella.com below matches your qualifications.

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    • Answer and handle all Contacts received (Ecom, customer service, stores and loyalty) from the Hotline, emails, chat and/or different contact channel, and ensure they are registered in the respective records
    • Participate in outbound calling activities whenever required.
    • Apply the elements of building positive rapport with different types of customers over the phone, Email and Chat.
    • Follow the Contact Centre quality Standards and scripts when conducting or receiving Contacts through the hotline, Emails and Chat
    • Understand & effectively deal with job stress and unsatisfied customers.
    • Full compliance to the Contact Centre rules in the manner of attendance, pause sessions and daily target.
    • Support other colleagues to accomplish pending tasks when needed.
  • - Adherence to CC schedule- night shifts/ Weekends/ public holidays and overtime when required.
    • Attend training courses scheduled by the department.

Job Requirements

    • Bachelor Degree.
  • - - 1 - 4 years of experience in customer service-related industry. Fresh graduates are welcome to apply.
    • Fluency in English & Arabic writing, speaking & conversing.
    • Ability to adapt to change and multi-task are essential qualities.
    • Demonstrated customer service communication skills.
    • Ability to handle pressure working within a fast-paced high call volume environment.
    • Self-motivated and energetic personality and an excellent team player.

Skills

Communions Customer Acquisition Negotiation

Job poster

Farida Nabil


Information :

  • Company : Jobzella.com
  • Position : Call Center Agent
  • Location : Cairo
  • Country : EG

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Call Center Agent job info - Jobzella.com Cairo above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Call Center Agent job info - Jobzella.com Cairo in 2025-04-09 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

Next Process

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Post Date : 2025-04-09 | Expired Date : 2025-05-09

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