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Customer Service Specialist

Esaal | Cairo | EG

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Esaal with the position of Customer Service Specialist - Esaal which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Customer Service Specialist - Esaal below matches your qualifications.

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As a Customer Support specialist, you will be the first point of contact for our customers, responsible for delivering exceptional service and support. This role involves addressing customer inquiries, resolving issues, and ensuring overall satisfaction with our products and services.

Key Responsibilities:

  • Respond to client inquiries via phone, email, or chat in a timely and effective manner.
  • Resolve customer complaints and issues, escalating when necessary.
  • Maintain a positive and professional demeanor during all interactions.
  • Document and track customer interactions in the CRM system.
  • Provide accurate information regarding products, services, and promotions.
  • Conduct follow-up communications to ensure customer satisfaction.
  • Collaborate with other departments to improve the overall customer experience.

Qualifications

  • Educational background in psychology, sociology, or social work.
  • Fluency in English; knowledge of additional languages is a plus.
  • Excellent in Arabic, English, and French (written).
  • Excellent problem-solving skills.
  • Articulate and master the art of delivering information in a simple and consistent form.
  • Provide advice or suggestions for improvement according to objectives.
  • Master the skill of finding the right research for the most frequent questions.

Information :

  • Company : Esaal
  • Position : Customer Service Specialist
  • Location : Cairo
  • Country : EG

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Customer Service Specialist job info - Esaal Cairo above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Customer Service Specialist job info - Esaal Cairo in 2025-05-16 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

Next Process

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Post Date : 2025-05-16 | Expired Date : 2025-06-15

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