Senior Customer Support Specialist
Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Uber with the position of Senior Customer Support Specialist - Uber which was opened this.
If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Senior Customer Support Specialist - Uber below matches your qualifications.
As a customer support senior specialist, you will work efficiently and optimally through our most critical incidents to drive top experience delivered to our…...
As a customer support senior specialist, you will work efficiently and optimally through our most critical incidents to drive top experience delivered to our customers through providing accurate resolution. As part of your job you will be responsible to handle different requests, communicate and engage with different internal stakeholders to facilitate case resolution in compliance to different policies. Initiate outbound calls as part of different campaigns to maximize customer base & gross bookings.
What You Will Do
Initiating outbound calling campaigns to different market places.
Maintain excellent interpersonal skills and professionalism while delivering best in class customer experience.
Apply critical thinking and creative problem solving skills to navigate high severity incident types.
Learn and master multiple knowledge base and contract management systems
Adapt to day/ evening/ weekend rotations. (Inc. Public Holidays)
- What the Candidate Will Need / Bonus Points
Basic Qualifications
Previous experience in telesales
B2+ English (Spoken/ Written)
Good communication and working among a team.
Adaptability and self discipline
Results oriented and ability to work with minimal supervision
Preferred Qualifications
SQL/ Excel and analytical skills
Process improvement knowledge
Project management knowledge
Information :
- Company : Uber
- Position : Senior Customer Support Specialist
- Location : مصر
- Country : EG
How to Submit an Application:
After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Senior Customer Support Specialist job info - Uber مصر above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Senior Customer Support Specialist job info - Uber مصر in 04-07-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.
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Post Date : 04-07-2024
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